Enquiry Management can be used by both administration and sales teams, as a tool to manage enquiries of various types whether looking to manage new leads for business generation, or perhaps manage enquiries regarding departmental services.
The Enquiry Management system is a great tool to log the initial enquiry and track it through to completion.
Features
Dashboard
The dashboard highlighting the key performance indicator areas like total Follow-up calls, Pick-up calls,Confirm visit & Payment calls
Enquiry Master
Enquiry Master lets you digitally capture each and every interaction with the prospects in more organized way
Order Tracking
Keep track of each and every user.Facility to follow up order details,order tracking, order status.Follow-up for outstanding payments.
Case Master
It search Complete Contact Details of customer to shows order status as pending, completed or incompleted
Management
This will not only reduce time to read the information but take necessary action to make it more productive and efficient
Customized Reports
This section will provide users to view monthly reports across the center such as Lost sale, Order status, Certificate status, Enquiries, Order details